CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within 6-8 weeks provided account is maintained in good standing.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the monthly fee. Optimum must be contacted within first 60 days of service to receive full refund.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2022 CSC Holdings, LLC, a subsidiary of Altice USA, Inc.
Internet
OFFER for new Optimum residential customers. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum accts prev not in good standing or have disconnected srvc within past 30 days or for seasonal move not eligible. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
WIFI 6 AND XTEND: Not available with all levels of service or in all areas. 1 free WiFi extender included with select internet packages. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber’s residence. Faster WiFi experience claim based on comparison of maximum theoretical speeds for Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways. Speeds, availability, pricing, offers, and terms vary by area and subject to change and discontinuance w/o notice.
FIBER INTERNET: Up to 5000 Mbps download/up to 5000 Mbps upload, not available in all areas. Where 300 Mbps Internet provided over cable network, up to 300 Mbps download/up to 20 Mbps upload. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
EQUIP, TAXES & FEES: Free self installation. 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician or home sizing guidelines. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber’s residence. Min system req’s & equip configs apply.
HBO MAX™: Customer must maintain promotion and remain in good standing with no past due or returned payments throughout promotional period to maintain included HBO MAX™. HBO MAX is $14.99/mo. after promotional period. Minimum 3G connection is required for viewing on mobile devices. HBO MAX is used under license. Use of HBO Max is subject to its own terms and conditions, see hbomax.com/terms-of-use for details. Programming and content subj. to change.
VISA REWARD CARD
Offer is not available to individuals who have previously participated in an Optimum Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.
TV
EQUIP, TAXES & FEES: Free standard installation with online orders. First set top box is included, additional equipment will be charged at regular monthly rates. Taxes apply, plus certain add’l fees will be added to bill and are subject to change during and after promotion period. Min system req’s & equip configs apply. Phone is optional for add’l $15/mo.
Movies On Demand titles available at an additional charge. Service availability, equipment needed, and pricing may vary. VOD is not available in all areas. Not all programs available in VOD format. Check local system for details. An SD or HD digital cable box is required. On Demand is not available on certain devices such as CableCARDs or Digital Tuning Adapters (DTA). Encanto © 2021 Disney.
Starz® and related channels and service marks are the property of Starz Entertainment, LLC. Outlander © 2022 Sony Pictures Television Inc. All rights reserved.
Phone
Optimum Voice is a cable-modem service. Sales tax, an E-911 fee and the Federal Universal Service Fund fee (USF) may apply. In NY, certain excise taxes may also apply. All fees and taxes will be added to bill. If keeping phone #, transfer charge applies. W/o battery backup, if you lose power, if service is disconnected or if broadband services are disrupted or disconnected, E-911 service will disconnect and not function or operate. If moving, new address must be provided before E-911 can function properly. Optimum Voice International calling: Available to all Optimum Voice residential customers. International calling requires consumer activation via the My Optimum Voice web portal. Additional access number dialing required. Remote dialing from mobile phone requires one-time setup. International calls are billed to Optimum account. Calling rates and terms subject to change and discontinuance w/o notice. Where available. Visit optimum.com for current rates and destinations. Enhanced Voicemail not available outside continental U.S. Caller ID on Optimum TV is only available to customers with all three services (Optimum TV, Optimum Online and Optimum Voice). The Caller ID on Optimum TV function will not distinguish between multiple lines. To experience HD calling, Optimum Voice customer and call recipient must each have an Arris DOCSIS 3.0 modem, subscribe to Optimum Voice and use an HD-capable handset. HD-capable handsets require a separate purchase. Optimum Voice residential multiple lines (up to maximum of 4 total lines) available at additional charge of $14.95 per line & requires multiple-line modem. Installation fee may apply. All features may not be available in all areas. All rights reserved. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2016 CSC Holdings, LLC.
Phone – International Calling
Optimum Voice International calling available to all Optimum Voice residential customers. International calling requires consumer activation via the My Optimum Voice web portal. Additional access number dialing required. Remote dialing from mobile phone requires one-time setup. International calls are billed to Optimum account. Calling rates and terms subject to change and discontinuance w/o notice. Where available. Visit optimum.com for current rates and destinations. Direct dial from customer’s Optimum Voice phone. Calls to satellite phones & audio text lines/destinations not available.