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South Valley Internet

South Valley Internet & Phone Services

In California, South Valley Internet (SVI) is a small locally-owned internet service provider that offers high-speed internet and digital phone to suburban areas south of San Francisco. SVI has plans to add TV and fiber internet to its services in the near future, but until then, we break down their current availability for you.

South Valley Internet: Genuine Customer Service

South Valley is an internet service provider that prides itself on the local customer service they’re able to provide customers. Their staff live and work in the communities they serve, which means customers can expect more care and availability when they need it most. SVI services currently include fixed-wireless and DSL internet, however, South Valley has already begun the work to bring fiber internet to its customers in select regions. Right now, SVI internet plans come with a 1-year contract and unlimited data.

The best deal you’ll find at SVI is its starting internet and phone bundle for $54.95/mo. When you bundle, the installation fee is waived and your communications needs are combined into one simple bill. To see if SVI is available near you, enter your zip code below.

South Valley Internet Coverage Area

Based in San Martin, South Valley is an ISP offering DSL and fixed-wireless internet and digital phone services in California. It services roughly 45 zip codes in the south valley region south of San Francisco and surrounding rural and suburban areas. SVI is available to nearly 50,000 households and continues to grow its network each year. Check back here for the latest updates on pricing and availability near you.

thumb_upPros

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    No data limits

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    Local customer support

thumb_downCons

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    Very slow upload speeds

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    Requires annual contracts

South Valley Internet Company Details

South Valley Internet is an internet service provider that was established in 1994 by Bob Brentnall, a veteran who passionately sought to bring the internet to as many locals in his area as possible. SVI is headquartered in San Martin, California, and operates on a hyper-local level. Bob transformed SVI from a traditional ISP to a technology-focused, IP-based communications company that now provides high-speed internet and digital phone services. On SVI’s website, they tease two big additions coming: TV service and fiber-optics internet with gigabit speeds. So far, those are TBD. When you search for “South Valley Internet” in Google, be prepared to find SVI’s website named garlic.com. We can’t say for sure why their website doesn’t match their business name, but we’re going to assume that Bob really likes garlic.

South Valley Internet Customer Support

South Valley Internet provides customer support seven days a week. For general inquiries and to set up new services, you can reach an SVI representative Monday through Friday from 9:00 am to 6:00 pm, and for technical support, customers can reach a technician 24/7 via phone at 408-683-4533 or 800-899-4125. All other inquiries can be directed to them via email at support@garlic.com.

FAQ

You have questions, we have answers

South Valley Internet services are available in about 45 zip codes in California. Specifically, SVI is based out of San Martin, which is on the west coast of California, south of San Francisco. To see if your address is serviceable by SVI, please enter your zip code here.

No. SVI provides unlimited data, so you can get the most out of your service.

No, SVI only supplies direct access equipment including the radio dish and cable depending on what internet connection type you have. The customer must supply their own router. Read why we think this is better in the long run and can save you money here.

The fastest speeds SVI offers are DSL download speeds up to 100 Mbps. Plans and pricing all depend on your location and current availability.

Fixed wireless internet installations take about 1-2 hours to complete. South Valley Internet charges a professional installation fee that covers the truck roll, installation, and equipment for your home.

DSL stands for Digital Subscriber Line, which is a connection that uses pre-existing copper phone lines to transmit internet signals to a home. This makes it the most common type of internet in the U.S. Because it’s widely available and runs on established infrastructure, DSL is usually cheaper than other connections and available to more rural communities. The most common type of residential DSL is ADSL, or asymmetrical DSL. This means your data transfer rates are faster in download speeds than upload speeds. This is great for people who like to stream videos or browse the web a lot, yet it’s not so great for users that need to send large files over the internet (i.e. remote workers).