Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on network and terrain conditions, Internet, website, network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Our free 24/7 tech support is available to assist with any connection questions and you can find a full list of terms at www.windstream.com/terms.
Say goodbye to dead zones with a reliable WiFi connection that covers the entire home – even the garage.
You can browse, game, and stream online without worrying about a monthly data allowance.
Pay month-by-month without having to sign an annual contract or incur an ETF if you cancel service early.
Enjoy equally fast download and upload speeds, so you can do more online without getting bogged down.
Most service areas offer DSL internet plans with speeds up to 100 Mbps to support basic browsing and streaming.
If you cancel new internet service within 30 days after starting your plan, all service charges and any modem equipment will be fully refunded.*
DSL internet plans are relatively cheap compared to cable internet and fiber internet, starting under $20/mo. in select areas.
Kinetic offers fast DSL internet in 18 states, making it an excellent rural internet option for those who live in more remote areas.
*Money Back Guarantee (applies to all Premium plans): If a customer cancels within 30 days after start of service, all service charges and any modem equipment and install charges, if applicable, will be refunded. Additional restrictions may apply.
Kinetic by Windstream is available in 18 states, with the best coverage in Georgia, Iowa, and Texas. While most service areas only have access to DSL internet, Kinetic is actively expanding its fiber network to include speeds up to 1000 Mbps to more homes.
Symmetrical fiber speeds – The Kinetic Gig fiber plan delivers equal upload and download speeds, so you can do more of what you love online.
No data caps – You can browse, stream, and game online without fear of going over a monthly data allowance and dealing with overage fees.
No annual contracts – Kinetic internet plans don’t require an annual contract nor will you have to pay an early termination fee (ETF) if you cancel service.
Rural availability – Kinetic offers high speed internet in remote areas across 18 states, making it one of the best rural internet options for homes.
No contract buyouts if you switch – While you may save money on your bill by switching to Kinetic, they don’t offer to cover an ETF you might receive from your last provider.
Average customer satisfaction – On the American Customer Satisfaction Index (ACSI), Kinetic earned a score of 61/100, which is slightly below average for all internet providers.
Price increase – Kinetic internet prices increase after the first 12 months. Your monthly bill could increase from $7 to $30/mo. depending on your plan.
Better known as Kinetic by Windstream, Kinetic is an internet service provider that offers internet, phone, and security services. Currently, Kinetic is available in 18 states across America.
Yes. Where available, Kinetic internet can be purchased as a standalone plan without home phone service.
Kinetic participates in the FCC’s Affordable Connectivity Program and the Lifeline Assistance Program, which offer discounts on internet and home phone services to qualified households. See if you are eligible.
While Kinetic by Windstream continues to grow, it currently provides residential services in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, and Texas.
Kinetic by Windstream partners with DIRECTV to provide customers with TV and entertainment products.
Where available, Kinetic by Windstream offers high internet speeds ranging from 50 Mbps up to Fiber Gig speeds of 1000 Mbps. Speeds and pricing vary by location and internet connection type.
Dispatch Me is Kinetic’s Uber-like installation experience that notifies you via text when your professional technician is on the way to install service.
Yes. Kinetic fiber optic and DSL plans include unlimited data, so you never have to worry about going over your monthly data allowance.
No. Kinetic does not require an annual contract to get its services.
Not anymore. As of 2018, Kinetic switched partnerships from DISH to DIRECTV. For TV service, call to speak with a customer representative.